EMED Group - Cleric/IT Support

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Please note, due to the volume of requests for portal accounts, there is a slight delay in creating these accounts. Login details will be sent out as soon as possible. If your enquiry is unrelated to accessing EMED's online patient transport booking portal or the Patient Zone, please use the relevant form on our contact us page.

Welcome to EMED’s Online Booking Portal Support Form

If you're a healthcare professional and need help accessing or using our Online Patient Transport Booking Portal or if you're a patient and want help with the Patient Zone, you're in the right place. Please use this form to request access or report any issues you're experiencing.

Which tool do you need help with?(Required)
Enquiry type(Required)

Please note, we cannot create new Patient Zone accounts through this form. If you need a new account, you'll first need to contact your local patient transport booking team by phone. You can find their number using our Find My Transport tool. For more information about the Patient Zone and how it works, please visit our Patient Zone page.

Help with the Patient Zone

If you're a patient and need help with the Patient Zone, you're in the right place. Please use this form to report any issues you're experiencing.

Help with the Online Booking Portal

If you are a healthcare professional and would like help, or need access to EMED's online patient transport booking portal, please complete the form below. We will action your request as soon as possible.

Name(Required)
DD slash MM slash YYYY
(Required)

By submitting this form, you confirm that the information provided is accurate to the best of your knowledge. Any personal data you share will be handled in line with EMED Group’s Privacy Policy.

If you have any issues with this form, please contact comms@emedgroup.co.uk. 

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EMED Group provide specialist transport services and access to vital health and care services in the UK
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EMED Group provides specialist non-emergency patient transport services and access to vital health and care services in the UK.

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EMED Group provides specialist non-emergency transport services and access to vital health and care services in the UK

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EMED Group provides specialist non-emergency transport services and access to vital health and care services in the UK