Please read this important update regarding your access to the online patient transport booking portal from the 1st of April 2025

As we transition to our new booking portal on the 1st April 2025, we wanted to ensure you’re fully prepared for this change. Please note that your old SCAS log-in details will no longer work on the new system. To help you get set up smoothly, we will be sending you new log-in credentials and passwords on the morning of Monday, 31st March. These credentials will be activated at 6pm that same day.

What to Expect:

  • You will receive an email with your new log-in details on the morning of the 31st March.
  • If you experience any issues or need further assistance, we have created instructional Cleric videos to guide you through the login process and other key features below.
  • We understand that changes like this can sometimes be confusing, so if you have any questions in the meantime, please don’t hesitate to reach out to us.

Thank you for your continued support as we move forward with this new service mobilisation.

Welcome

Welcome to the Buckinghamshire, Oxfordshire, Berkshire West and Frimley non-emergency transport staff information page. The service is for patients in Oxfordshire, Buckinghamshire, Berkshire, North East Hampshire (Aldershot, Farnborough, Fleet and Yateley), Surrey Heath and Farnham and covers in-scope journeys, including in-patient discharges/transfers to:

  • Nursing homes, care homes and community hospitals.
  • Transfers to other hospitals for specialist treatment (tertiary centres)
  • Any other patient transfers to support patient flow, i.e. discharges from ED/Ambulatory

Covering: Hospitals in the Oxford Health NHS Foundation Trust, Berkshire Healthcare NHS Foundation Trust, The Royal Berkshire Hospital NHS Foundation Trust, Buckinghamshire Healthcare NHS Trust and Frimley Health NHS Foundation Trust.

Bookings and enquiries
0300 777 3333
To book an appointment on Cleric, please click here.

Training

Below are training videos that will take you step by step through the online patient transport booking portal.
EMED Group provide specialist transport services and access to vital health and care services in the UK
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EMED Group provides specialist non-emergency patient transport services and access to vital health and care services in the UK.