How we can help

EMED Community Care offer dedicated SEND transport solutions to meet the specific needs of local authorities, schools and children, providing a safe, secure and compliant service.  As well as specialist SEND transport, Community Care also offers a robust and reliable Demand Responsive Transport service.

 

EMED Community Care Services
Crews that care
Qualified, competent and caring crews trained in FREC3 and HDU as required.
Specialised vehicles
Specialised vehicles to meet the needs of councils and passengers including wheelchair accessibility.
Robust Processes
Robust processes and reporting developed through our highly compliant patient transport division to ensure standards.
Complex Needs
Ability to safely transport children with a wide variety of complex needs.
Dedicated Communication
Dedicated communication between parents, schools and councils to ensure optimum service delivery.
EMED Patient Care Home Community Care
Home Visits
Home visits to reassure families and introduce our vehicles and team.
Partnerships
Working in partnership with local councils and technology providers to create best in class DRT services.
Nationwide Infrastructure
Supported by a nationwide infrastructure to ensure continuity, and reliability and cost effectiveness.
SEND Transport

As part of one of the largest patient transport providers in the UK, EMED Community Care can leverage a nationwide infrastructure of bases, people and vehicles. This enables us to provide a truly cost-effective SEND transport service for local councils while utilising our patient transport expertise to deliver a best-in-class experience for our SEND passengers and their parents.

Building strong relationships with parents is key to our service. Not only does this give complete confidence in their child’s transport, it also empowers us to create a uniquely safe  and secure service that enhances the educational opportunities and the quality of life of their children.

EMED Community Care staff helping a SEND child board a specially adapted vehicle, ensuring a safe and supportive transport experience.
DRT

We work with a number of local councils and cutting-edge technology providers to deliver market leading Demand Responsive Transport (DRT) services. We recognise that it is challenging to develop robust transport solutions that enhance the mobility of the most vulnerable and hard to reach in our communities.

By leveraging our extensive experience and infrastructure in patient transport, EMED Community Care can provide a truly innovative, cost-effective and unique transport solution against traditional bus services.

EMED Community Care
EMED Community Care
EMED Community Care

We are so happy with the team and their support for our daughter. Without your help, I just don’t know how we could get her into school.

SEND Parent

Just a quick note to thank your driver for the impact he’s making. He’s built a lovely rapport [with the child] and the parents have told us he’s even skipping out of the house to get on his mini-bus to school.

Local Council in the South West of England

I just wanted to express my thanks for the kindness of your drivers who go out of their way to help me and make me feel special. I hope the service will continue!

Nadine G

My driver Bart was so friendly and the most obliging and helpful driver I’ve come across. He made sure to get me to the station on time… even contending with the narrowest road I’ve ever travelled along in a bus! Bart deserves a gold medal for his amazing driving. Thank you!

DRT Customer

I just want to say a huge thank you to your driver who picked up my mother recently. She told us that your driver went out of his way to help with bringing her shopping to her front door and even opened the bus and the front door for her. She said that your driver was one of the most polite and caring people that’s she’s ever meet in a long time on a bus service. Keep up the good work!

DRT Customer

EMED Community Care has been one of the best things that has happened to our daughter to date. She suffers from severe complex disabilities and from day one, EMED arrived at our house for a full risk assessment and needs review. She now really enjoys travelling to school with her dedicated drivers and specialist paediactric staff, so much so, that she is a very happy monkey when she gets up for school each morning! We can’t even think of her life without EMED…..what a difference to her wellbeing, thank you!!!

SEND Parent

We have been very impressed – our son is always welcomed into a spotlessly clean van! Communication has been very thorough, and as a parent, it’s very reassuring to know when my son has arrived at school and how his journey went- as well as when the van is leaving school for the return journey home!

SEND Parent
Get in touch

If you have a question or simply want to find out more about our Community Care division, please fill in the form to be contacted by one of our representatives, who will be happy to help.