South Yorkshire TUPE Feedback (HTG)

South Yorkshire TUPE Feedback

Get In Touch

Welcome to the South Yorkshire TUPE feedback page. We know you will have lots of questions about your TUPE transfer from HTG-UK to EMED Group so we’ve prepared some FAQs for you below.

If you want to reach out to our HR team, please use the contact form to send us any questions or comments and we will get back to you as soon as possible.

Please note, this form is for TUPE enquiries from HTG-UK staff transferring to EMED Group as part of the new patient transport service commencing in South Yorkshire in June 2024.

This field is for validation purposes and should be left unchanged.

Life at EMED Group

Wondering what it’s like to work for EMED Group? Two of our ACAs Kimberley and Shannon share their experiences working in Somerset and Evercreech.

Please note, this video was filmed prior to the merger of E-zec Medical Services and ERS Medical in April 2023.

Welcome Pack

As part of your TUPE transfer to EMED Group, there are a number of resources we would like to make available to you including our welcome presentation, document checklist, Employee Assistance Programme and TUPE packs. Click the button below to download these resources.

Meet the Team

Before we welcome you to EMED Group, why not learn a little bit about some of your new colleagues?

Craig Smith

Group Chief Executive Officer

Justine Vaughan

Group Chief People Officer

Mike Woodall

Group Chief Operations Officer

Rob Harvey

Group Chief Financial Officer

Jeroen Van Os

Chief Commercial Officer

Mark Merriman

Group Transformation Director

Dr Amjid Mohamed

Medical Director

Jenna Tarry-Mitchell

HR Business Partner

Deena Chouhan

Head of People Mobilisation and Change

Kelly Else 

Head of Operations – North

Darren Clarke

Regional Senior Operations Manager


We’re sure you have lots of questions about EMED Group and the TUPE process. We have created a short list of FAQs to help you:

What is TUPE?

TUPE stands for the Transfer of Undertakings (Protection of Employment) Regulations 2006. These are rules and changes that follow the European Community Acquired Rights Directive 1977.

TUPE aims to protect your rights if you work in a service – also called an “undertaking” – that moves from one employer to another. For example, the service of providing non-emergency patient transport.

Will I retain my main current terms and conditions of employment?

Generally, yes you would. During the consultation meetings, we will discuss this with you in more detail. We have a duty to consult with you about any changes we intend to make, the reason for those changes and how this will affect you.

Will I keep my current package intact?

Yes, however, if you apply for a promotion or a change of role with EMED Group this may lead to a change in your terms.

What happens to pay and pension?

During consultation meetings we will advise you of our arrangements surrounding pay dates.

Pensions are governed by pension legislation and will be discussed with you on an individual basis.

Will EMED Group put me on a probation period when I start with the company?

No. Your length of service transfers as it is.  The only reason you would be in a probation period would be if you are still in a probation period with your current employer on the date of the transfer.

What happens if I don’t want to transfer to EMED Group?

Please inform your current line manager. Should you decide not to transfer then your current employer may treat you as having resigned.

What happens with my holiday entitlement?

Any holiday which has been booked and approved before your transfer to EMED Group will still be honoured. If you have any holiday left to book before the transfer date, then you should put in a request to use this as soon as possible after the transfer.

What happens if I am not at work in the run up to the transfer?

Your employment will still transfer to EMED Group on the date of the transfer regardless of whether you are off on short term sick, on annual leave, off on maternity or paternity leave etc.

Who is EMED Group?

EMED Group was formed in 2023 following the merger of ERS Medical and E-zec Medical Transport Services. It is now the largest provider of non-emergency patient transport services in the UK, employing over 2,500 staff nationwide. As well as patient transport services, EMED Group also provides secure mental health services, community and educational transport, as well as medical courier services.

What is it like working for EMED Group?

EMED Group is very proud of the services we provide to our communities, and we understand that our staff are the single most important asset in delivering a great service. Given the scale of our business, we can offer you a huge range of career growth opportunities as well as a fantastic array of employee perks and benefits. During your consultation period, you’ll have the chance to discuss what life is like at EMED Group and to ask any questions about your career prospects and benefits.

InTouch Newsletter

Every quarter, EMED produces a company newsletter, InTouch, to keep all our teams up to date with the latest news and stories from around the business. Our latest edition is out now, so click the button below to find out more about life at EMED Group.

Don’t forget…

We’re here to help you. We understand that the TUPE process can be a daunting prospect but if you have any questions at all, please don’t hesitate to reach out to us. We look forward to welcoming you to the team!