Telephone Survey

EMED Telephone Feedback Survey

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This feedback survey is designed for the entry of telephone Patient Care Feedback surveys by a member of EMED staff only. Please do not share a link to this survey publicly.

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Survey source

Contract*

Please select which Patient Care contract this telephone feedback survey is for.

Which hospital were you visiting? Please enter the full name of the hospital and its location:*

When you booked your transport, how satisfied were you with the booking process?*

How satisfied were you with the ability of EMED staff to meet your transport needs?*

Do you feel that you were treated with dignity and respect?*

Yes

Don't know

The Friends and Family Test

We would like you to think about your recent experience with our patient transport service:

Overall, how was your experience of our service?*

Please can you tell us why you gave your answer?

Please tell us about anything that we could have done better.

If you have any issues with this survey, please contact marketing@emedgroup.co.uk.