The TUPE process

If you’re transferring to EMED under TUPE, rest assured that this is an established legal process designed to protect your rights. This guide will walk you through each step of the transfer so you know exactly what to expect.

 

Step 1 - Check if TUPE applies
We'll confirm with your employer if your job is moving to EMED Group under TUPE regulations.
Step 2 - Inform and consult
We’ll talk to you about the transfer and listen to any concerns you may have.
Careers at EMED
Step 3 - Review employee details
We’ll gather information about your current job and terms.
Step 4 - Share employee information
Your job details will be securely shared with EMED Group by your current employer.
Step 5 - Receive transfer details
You’ll get a letter explaining any changes from transfer date in line with TUPE regulations.
Step 6 - Official transfer
Your employment moves to EMED Group with the same terms and conditions as your current employer.
The EMED Foundation Steps to Joining EMED
Step 7 - Introduction to EMED
We’ll help you get to know EMED Group and answer any questions.
Careers at EMED
Step 8 - Ongoing support
After the transfer, we’ll continue to support you during the transition.

Life at EMED

Wondering what it’s like to work for EMED Group? Jo describes her TUPE Journey with EMED and two of our ACAs Kimberley and Shannon share their experiences working in Somerset.

Please note, some of this footage was filmed prior to the merger of E-zec Medical Services and ERS Medical in April 2023.

Meet the team

Before we welcome you to EMED Group, why not learn a little bit about some of your new colleagues?

Craig Smith
Group Chief Executive Officer
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Justine Vaughan
Group Chief People Officer
Read More
Jereon van Os
Jeroen van Os
Group Chief Commercial Officer
Read More
Dr Amjid Mohamed
Medical Director
Read More
David Bradford
David Bradford
EMED Patient Care Managing Director
Read More
Deena Chouhan
Head of People Mobilisation and Change
Read More

FAQs

We’re sure you have lots of questions about EMED Group and the TUPE process. We have created a short list of FAQs to help you:

 

What is TUPE?

TUPE stands for the Transfer of Undertakings (Protection of Employment) Regulations 2006 amended in 2014. These are rules and changes that follow the European Community Acquired Rights Directive 1977.

TUPE aims to protect your rights if you work in a service – also called an ‘undertaking’ – that moves from one employer to another. For example, the service of providing non-emergency patient transport.

Will I retain my main current terms and conditions of employment?

Generally, yes you would. During the consultation meetings, we will discuss this with you in more detail. We have a duty to consult with you about any changes we intend to make, the reason for those changes and how this will affect you.

Will I keep my current package intact?

Yes, however, if you apply for a promotion or a change of role with EMED Group this may lead to a change in your terms.

What happens to pay and pension?

During consultation meetings we will advise you of our arrangements surrounding pay dates.

Pensions are governed by pension legislation and will be discussed with you on an individual basis.

Will EMED Group put me on a probation period when I start with the company?

No. Your length of service transfers as it is. The only reason you would be in a probation period would be if you are still in a probation period with your current employer on the date of the transfer.

What happens if I don’t want to transfer to EMED Group?

Please inform your current line manager. If you decide not to transfer then your current employer may treat you as having resigned.

What happens with my holiday entitlement?

Your holiday entitlement will transfer with you. Any holiday which has been booked and approved before your transfer to EMED Group will still be honoured. If you have any holiday left to book before the transfer date, then you should put in a request to use this as soon as possible after the transfer.

What happens if I am not at work in the run up to the transfer?

Your employment will still transfer to EMED Group on the date of the transfer regardless of whether you are off on short term sick, on annual leave, off on maternity or paternity leave etc.

Do bank staff and VCS drivers automatically transfer under TUPE?

No, however, we will work with your current employer and ensure they are made aware of our bank staff and VCS onboarding process, which can take place alongside this TUPE Transfer.

Who is EMED Group?

EMED Group was formed in 2023 following the merger of ERS Medical and E-zec Medical Transport Services. It is now the largest provider of non-emergency patient transport services in the UK, employing over 2,500 staff nationwide. As well as patient transport services, EMED Group also provides secure mental health services, community and educational transport, as well as medical courier services.

What is it like working for EMED Group?

EMED Group is very proud of the services we provide to our communities, and we understand that our staff are the single most important asset in delivering a great service. Given the scale of our business, we can offer you a huge range of career growth opportunities as well as a fantastic array of employee perks and benefits. During your consultation period, you’ll have the chance to discuss what life is like at EMED Group and to ask any questions about your career prospects and benefits.

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Get in touch

We’re here to help you. We understand that the TUPE process can be a daunting prospect but if you have any questions at all, please don’t hesitate to reach out to us via our Contact Us page. We look forward to welcoming you to the team!

EMED Group provide specialist transport services and access to vital health and care services in the UK
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EMED Group provides specialist non-emergency patient transport services and access to vital health and care services in the UK.