Online
*Online services are available in selected areas only. Where online booking or webchat is unavailable, we’ll show the most appropriate contact information for your local transport team.
Book Patient Transport Online
If you're already registered for Patient Zone, you can book, amend and manage journeys online.
If your journey is more than 7 days away and you've travelled with us before, you can submit a booking request online.
Or select your area below to view all available transport services and contact options.
Need help with an existing journey?
If your journey is taking place today, you can use our webchat.
Webchat is open 09:00-17:00 Monday to Friday.
Webchat is currently only available for journeys in Nottinghamshire, Herefordshire and Worcestershire.*
For future travel, general enquiries or anything else, select your area below to view the right contact options.
Healthcare Professional Portal
If you are a healthcare professional, you can use the HCP Portal to book and manage patient transport online.
Or select your area below to view the healthcare professional transport options available to you.
Amend or Cancel a Journey
If you're already registered for Patient Zone, you can amend, manage and cancel journeys online.
Or select your area below to view the healthcare professional transport options available to you.