If you are a patient or a patient’s nominated representative (e.g. a carer, friend, family etc.) please call your local patient transport team to arrange transport.
You can find the phone number of your local patient transport team by using our Find My Transport tool.
If you have travelled with us before, you can also book your transport through the . The Patient Zone allows you to book transport, manage bookings and check your journey status. You can also cancel a booking if transport is no longer required.
Please note that you cannot book your first journey with us through the Patient Zone. You must first register your details with us over the phone by calling your local patient transport team first.
You will need your NHS number and date of birth to login to the Patient Zone.
You can find out more about the Patient Zone here.
If you’re a healthcare professional, you can make a booking for a patient using the online booking portal.
If you would like access to EMED’s online patient transport booking portal, please complete this form. Once a request is submitted, your account will be created and you will receive a welcome email containing your login details.
Yes. We welcome all feedback, whether it’s a concern or a compliment. Visit our feedback and complaints page to choose the best route.
You can explore current vacancies and volunteering opportunities on our Careers page. For recruitment queries, please use the form provided here.
No problem. Use our Commissioning enquiry form and a member of the relevant team will get in touch.
EMED offers a private or out of area patient transport service in some areas. If you would like to get a quote, please use our private transport tool.
For school or SEND transport queries, please use our Community Care contact form. You can also call 0300 777 1833 for a quicker response.
No, we’re EMED Group, a UK healthcare transport provider. If you’re looking for the digital health company eMed, which offers services like weight loss and diabetes management, you can visit emed.com/uk.
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