At EMED, our CARE values – Collaborative, Agile, Reliable and Empowered – are the foundation of how we work. These values guide every decision we make and every action we take, especially when it comes to supporting patients, healthcare professionals and one another.

Over the past six months, our company has experienced tremendous growth. But one thing has never changed: the unwavering commitment of our people. The recent Shining Star nominations remind us that our strength lies in our team – individuals who consistently go above and beyond, making a real impact every day.

Andrew Wright – Ipswich Courier
Tested NWLP courier routes, created shuttle service plans and supported a stretched ops team with detailed, tech-enabled solutions.

Ben McCrudden – Surrey
Handled complex data and investigations with speed and precision, showing strong initiative and responsiveness.

Billy Pinnington – Campbell Road
Provided patient-centred driving on a challenging journey, putting care first every step of the way.

Charlotte Day – Worthing Hospital
Supported the Sussex contract launch on her rest day, ensuring smooth communication and patient flow.

Chloe Preece – Tollgate
Repeatedly demonstrated kindness and compassion, helping elderly patients and impressing site staff with her care.

Chris Walker – Hull Courier
Stepped up during staff shortages, ensuring every contracted run was covered with reliability and dedication.

Clare Deabill – Bury St Edmunds
Supported new staff, stayed late without hesitation and consistently put patient and colleague needs first.

Clare Devereux – Campbell Road
Created a warm, well-equipped and supportive work environment, always leading with heart and action.

Clare Russell – Great Yarmouth Call Centre
Leads by example, supports team development and fosters confidence in new staff.

David Bowerman – Mansfield
Stepped into leadership during a transition, mentoring staff, managing audits and keeping high standards.

Donna Calvert – Great Yarmouth Call Centre
Created a supportive, professional culture through positive leadership and hands-on team support.

Duncan Armour – Central
Provided technical expertise for the BOB & Frimley and Sussex TUPE projects, including building upload tools and training others.

Emily MacPhail – Burgess Hill
Anticipates needs, manages tasks seamlessly and keeps morale high with her approachable nature.

Emma Squires – Sheffield
A calm, dependable presence under pressure, Emma supports her team and uplifts the workplace with warmth.

Giorgi Boshkaj – Leeds Safe Care
Volunteered outside his role to help with vehicle checks and cleaning, showing true teamwork.

Gita Voitechoviciute – Sheffield
Stepped up as a mentor, gaining strong feedback and finding her voice as a key support in Sussex.

Jenna Bird-Richards – Peterborough
Consistently delivers quality patient care, excellent communication and schedule flexibility.

Jess Beeston – Campbell Road
Handled a difficult call with professionalism, maintaining composure and continuing strong performance.

John Stubbs – Durham
Goes the extra mile to return patients home, showing outstanding reliability and efficiency.

Karen Peate – Shrewsbury
Supports staff with care and understanding, ensuring inclusive, comfortable working environments.

Kate Betts & Cameron Haley-Dale – Burgess Hill
Provide high-level IT and internal support with enthusiasm, clarity and professionalism.

Kevin Keeble, David Bowerman, Curtis Woods, Richard Stokes – Quorn
Supported the Mansfield base through staff shortages and audits, showing commitment and flexibility.

Laura Pyne & Elaine Taylor – Redhill
Managed two contract mobilisations and payroll transitions under pressure with professionalism and resilience.

Lisa Waughman – Worthing Hospital
Played a critical role in preparing HCPs for contract rollout, keeping communication flowing and patients moving.

Matt Fox – Sheffield
Always steps up for control team tasks and spreads joy and energy throughout the office.

Michael Bridge & Paul Jones – Salisbury
Responded in the middle of the night to assist with a difficult patient discharge – true team players.

Muhammad Ahmed – Sussex
Quickly and effectively resolved Cleric queries, supporting the transition process with precision.

Natalie Thomson – Blyth
Took on unfamiliar dispatch duties during staff shortages, adapting quickly and building rapport with crews.

Nicola Bentley – Shrewsbury
As PTLO, she consistently puts patient care first, supporting everyone with empathy and expertise.

Rebecca Whitmore – Sheffield
Dependable, kind and always available, Rebecca brings calm and positivity to her team every day.

Rosie Wilcock – Worthing Hospital
Worked side-by-side with HCPs to resolve early contract issues and maintain patient flow under pressure.

Sarah Hedges, Alex Jones & Jordan Harrop Ashville
Uplifted their base through teamwork and enthusiasm – with Alex even leading a great paint job!

Sarah Young Hereford
Always ready to help move patients, even after tough days. A reliable and appreciated teammate.

Saxon Stuart – Banbury
Supported contract go-live with reports, training and patient comms – a trusted, well-rounded contributor.

Simon Piggott – Essex Courier
Transitioned smoothly from vaccine driver to scanning and routing, always putting patients first.

Steve Davey – Surrey
Leads with solutions and support, making others feel safe and empowered to do their best.

Vlad Nastasa – Sussex
Made Sussex Go Live smoother by visiting every site pre-dawn. Helpful, calm and deeply respected.

Zeeshan Hussain – IT
A double nominee! Zeeshan supports complex tech issues with speed and skill while mentoring and leading with empathy.

EMED Group provide specialist transport services and access to vital health and care services in the UK
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EMED Group provides specialist non-emergency patient transport services and access to vital health and care services in the UK.