Finishing the year with the people who made the biggest difference in October 💛

At EMED Group, we see every day that it’s the small moments that matter most – the extra reassurance, the calm decision-making, the kindness shown under pressure, the teamwork that keeps patients safe and supported.

Our Shining Stars for October were recognised for exactly that. These nominations highlight compassion in difficult situations, professionalism with patients and clinical colleagues, and a real commitment to doing the right thing, even when nobody is watching.

October’s Shining Stars ⭐

Kat Betts
Recognised for compassion and professionalism while supporting a patient during a challenging journey, helping to keep the patient safe, calm and reassured at a stressful time.

Gemma Finch & Kate Bliss
Celebrated for consistently exceptional patient-centred care. Their nominations reflected kindness, empathy and dedication that patients and families genuinely remember.

Natasha Reid
Recognised for professionalism and clear communication, with positive feedback highlighting the way she works collaboratively and respectfully with clinical teams.

Tracy Cooper & Lisa Reeves
Nominated following excellent feedback from a nurse at UHNM, recognising the calm, caring and professional support they provided and the positive impact this had on patient experience.

Samantha Rawlins
Recognised for leadership, support and professionalism, helping teams stay focused on patient experience and safety, even when services are under pressure.

Andrew Sparkes & Carol Keen
Praised for vigilance and patient safety after identifying a discrepancy and taking the right action. A brilliant example of speaking up, doing the right thing and protecting patients.

Prasanth Ithayakanthan & Edward Ndou
Nominated following a heartfelt call from a patient’s husband, who wanted to personally thank them for the kindness, reassurance and dignity they showed during a difficult time.

Elaine Cank
Recognised for dedication and professionalism, contributing positively to both patient experience and teamwork.

Philip Barrett
Acknowledged for reliability, team spirit and consistently high standards – the kind of colleague others count on every day.

Stephen Lovell
Recognised for his contribution to patient care and for consistently demonstrating EMED values in action.

Thank you 💛

To our October Shining Stars – thank you for being the people others learn from, lean on and feel safe with. And to everyone who takes the time to nominate colleagues and celebrate great work – it matters, more than you know.

We’re proud to finish the month with these superstars ⭐💛

EMED Group provide specialist transport services and access to vital health and care services in the UK
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EMED Group provides specialist non-emergency patient transport services and access to vital health and care services in the UK.