EMED Safe Care to Provide Secure Patient Transport Across Hertfordshire and West Essex

16th January 2024

This is a secure mental health transport service for patients within Hertfordshire and West Essex

Following a robust procurement process, EMED Group’s specialist secure mental health transport division Safe Care has been awarded a secure patient transport contract for NHS Hertfordshire and West Essex. The three-year contract will see EMED Safe Care provide both secure and informal mental health transport covering the counties of Hertfordshire and West Essex.

Commencing on the 15th of January 2024, the service will transport approximately 2,500 patients annually. This marks the first time that EMED Safe Care has been awarded a secure patient transport contract through a formal tender process.

Wayne Spedding, Commercial Director at EMED Safe Care, said, “I’m delighted to have been awarded this contract and to start delivering the high-quality, secure transport service that the patients of Hertfordshire and West Essex deserve. It’s especially significant for me, given that this is the first contract award following a formal tender process for Safe Care and marks an important milestone in the future growth of the division.”

This secure mental health transport service was launched on the 15th of January 2024. It will be overseen by a dedicated operations manager and delivered by 20 road-based staff operating out of The Crystal Centre in Chelmsford and a new base in St. Albans.

Notes to Editors

  1. EMED Safe Care (part of the EMED Group) is the secure mental health transport division of the EMED Group. As a group, EMED is a trusted partner to the NHS and local authorities across 72 contracts, delivering over 1.4 million patient journeys per annum with more than 2,500 frontline staff. EMED runs a fleet of 1,100 specialist ambulances across 52 operational depots. EMED are CQC registered with 6 ‘Good’ rated inspections in 22/23.
  2. Press contacts For EMED Group media inquiries please contact gregory.fox@emedgroup.co.uk