At EMED, our people are at the heart of everything we do. Each month, we highlight the dedication, compassion, and initiative of our team members who go above and beyond in their roles. Here are the shining stars for May 2025, whose actions have made a significant impact on our service and colleagues.

Ashley Fowlston – Carlton Forest
Nominated by Samantha Gardner
Ashley demonstrated exceptional problem-solving skills by finding a workaround for phone connectivity issues during the SIM card transition. His proactive approach helped eliminate delays that many sites were experiencing, saving time and preventing frustration.

Karen Watts – Ashville
Nominated by Samantha Gardner
Since stepping up as Operations Manager last September, Karen has led across multiple functions while supporting Mansfield. Her can-do attitude, dedication and leadership have made a significant impact.

Abdul Rahim – Burton on Trent
Nominated by Sarah Wigley/Queens Hospital
Abdul’s compassion shone brightly during a road traffic collision. Despite his primary responsibility being patient transport, he assisted two elderly women until paramedics arrived, showcasing his exceptional care.

Kevin Allen – Quorn Road
Nominated by Kelly Else
Kevin’s leadership and adaptability have been key in supporting Mansfield and his own site. From ACA to Ops Manager, his support for new managers and consistent high performance highlight his growth and commitment.

Richard Stokes – Quorn Road
Nominated by Kelly Else
Richard stepped in to assist the Mansfield base during a staff shortage, supporting with rota planning and helping a new Ops Manager. His willingness and dedication made a real difference during this challenging period.

Steve Marriott – Hull
Nominated by Sharon Lawes
Steve’s dedication to service continuity is unmatched. Despite cancelling annual leave multiple times, his commitment to the team ensured that services ran smoothly. Sharon credits his selfless gesture with keeping everything on track.

Kevin Keeble – Mansfield
Nominated by Curtis Woods
With 12 years at EMED, Kevin has played a crucial role in training and upholding site standards. His exemplary leadership and preparation for CQC inspections serve as an inspiration for his colleagues.

Zoe Daymond-Gleaves – Swindon
Nominated by Kate Menai
Zoe’s compassion and communication skills were on full display when she safely escorted a patient with dementia through a complex discharge. Her dedication to patient-centred care has set a high standard for her colleagues.

Karl Britten – Durham
Nominated by Michelle Jones
Karl’s mentorship and dedication to supporting colleagues across regions have been exceptional. He travelled to Bridgend to onboard a new staff member, continuing to guide her remotely. His commitment reflects EMED’s values.

EMED Group provide specialist transport services and access to vital health and care services in the UK
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EMED Group provides specialist non-emergency patient transport services and access to vital health and care services in the UK.